Shipping Policy

Last updated: September 6, 2026

SYN3R is an independent streetwear brand based in Portugal. Our products are produced to order and fulfilled through third-party production and logistics partners, including Printful.

Order Fulfillment

Most orders require approximately 2–5 business days for production and fulfillment before shipment.

Fulfillment times are estimates and may vary depending on the product, order volume, production location, stock availability, and other operational factors.

Fulfillment time is separate from shipping time.

Estimated Delivery

After fulfillment, shipping time depends on the destination, carrier, fulfillment location, and shipping service available for the order.

The estimated delivery date shown during the ordering process, where available, should be treated as an estimate rather than a guaranteed delivery date.

International deliveries may take longer because of customs processing, carrier delays, weather, local delivery conditions, or other circumstances outside our reasonable control.

Shipping Cost

SYN3R currently provides free standard shipping to destinations supported by our shipping configuration.

If a destination, shipping service, tax, customs charge, or other cost applies to an order, the applicable amount will be displayed or communicated before the purchase is completed where required.

Tracking

When tracking is available, customers receive tracking information after their order has been shipped.

Tracking information can take time to update after a shipping label is created.

Customs, Duties and Import Taxes

Orders shipped internationally may be subject to customs duties, import taxes, handling charges, or other fees imposed by the destination country.

Where applicable, these charges are normally the responsibility of the customer unless otherwise stated during checkout or required by law.

Delivery Problems

If an order has not arrived within its estimated delivery period, or tracking indicates a problem, please contact us so that we can investigate the shipment with our fulfillment and delivery partners.

If an order is lost, damaged, incorrectly delivered, or otherwise affected by an issue for which the customer is legally entitled to a remedy, SYN3R will provide the appropriate assistance and remedy in accordance with applicable consumer law.

Address Accuracy

Customers should check their shipping information carefully before completing an order.

Because production can begin shortly after an order is submitted, we cannot guarantee that an address or order can be changed after production has started.

Fulfillment Partners

Products may be produced and shipped from different fulfillment facilities depending on product availability and the customer's delivery destination.

Using an external production or logistics partner does not change the customer's contractual relationship with SYN3R or any statutory consumer rights that apply to the purchase.

Contact

For questions about fulfillment, shipping, tracking, or delivery, contact SYN3R at:

Email: info@syn3r.com

Additional business and contact information is available on our Contact and Legal Notice pages.