Refund policy

SYN3R

Returns & Refunds Policy


Effective Date: 07/04/2026

We want you to be satisfied with your purchase. As our products are made to order, our return policy is slightly different from traditional retail.

Returns

We only accept returns or offer replacements in the following cases:

  • The item arrives damaged or defective

  • The wrong item was received

  • There is a printing error or quality issue

To request a return or replacement, please contact us within 14 days of receiving your order, including photos of the issue.

Non-Returnable Items

As all items are made to order, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Buyer’s remorse

Please make sure to check sizing charts carefully before placing your order.

Refunds

If your claim is approved, we will offer:

  • A replacement at no additional cost, or

  • A full refund to your original payment method

Refunds are processed once the issue has been reviewed and approved.

Order Issues

If your order has not arrived within the estimated delivery time, please contact us so we can assist you.

Contact

For any return or refund requests, please contact us at info@syn3r.com with your order number and details of the issue.